1. Information We Collect
We collect the minimum information necessary to provide our Service:
- Account information: email address, optional name, optional WhatsApp number
- Payment information: processed by our payment provider; we do not store card details
- Service usage: basic technical data such as connection IP, device type, and session duration for service quality monitoring
2. How We Use Your Information
We use your information to:
- Provision and deliver your subscription
- Communicate service updates, renewals, and support responses
- Process payments via secure third-party providers
- Monitor service performance and prevent abuse
- Comply with legal obligations where applicable
3. Data Sharing
We do not sell your personal data. We share information only with:
- Payment processors to complete transactions
- Service infrastructure providers (hosting, CDN) under data protection agreements
- Authorities when legally required
4. Cookies and Tracking
Our website uses minimal cookies and local storage for essential functionality (remembering preferences, anti-spam protection). We do not use third-party advertising trackers. If you submit your email through our forms, we may store it to send promotional offers — you can unsubscribe at any time.
5. Data Retention
Account information is retained for the duration of your subscription plus a reasonable period (typically 12 months) for support and legal purposes. Inactive accounts may be purged after extended periods.
6. Your Rights
Under GDPR and equivalent laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing
- Receive your data in a portable format
To exercise any of these rights, contact us via WhatsApp: +1 (251) 332-0384.
7. Security
We implement industry-standard security measures including encrypted connections (HTTPS), encrypted storage, and access controls. No system is 100% secure; in the unlikely event of a breach, we will notify affected users promptly.
8. Children's Privacy
Our Service is not directed to children under 16. We do not knowingly collect data from children. If you believe a child has provided us with information, please contact us so we can delete it.
9. International Data Transfers
Our infrastructure is primarily located in Europe. If data is transferred outside the European Economic Area, we use standard contractual clauses to ensure adequate protection.
10. Changes to this Policy
We may update this Privacy Policy. Material changes will be communicated via email to active subscribers.
11. Contact
For privacy inquiries or to exercise your rights, contact us via WhatsApp: +1 (251) 332-0384.
